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  <title>Juno Status - Incident history</title>
  <updated>2026-08-24T14:05:10.370+00:00</updated>
  <author>
    <name>Juno</name>
  </author>
  
<entry>
  <id>tag:junotax.instatus.com,2005:Incident/cmt7b5vak065o0znhjz3s9jum</id>
  <published>2026-08-24T14:05:10.370+00:00</published>
  <updated>2026-08-24T20:05:56.265+00:00</updated>
  <link rel="alternate" type="text/html" href="https://junotax.instatus.com/incident/cmt7b5vak065o0znhjz3s9jum"/>
  <title>Investigating and issue with MFA login to the Juno Integration App</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 1 minute</p>
    <p><strong>Affected Components:</strong> Juno Web Application, Juno Support, Juno Integration Application</p>
    <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>20:05:56</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. If you see any further issues please open a ticket with our support team via support@juno.tax..</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>16:30:52</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have implemented a fix for the current issue and will be monitoring the results. If you see any login issues, please reach out to support via live chat or support@juno.tax. Once we are satisfied that the issue is fully resolved we will change the status..</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>15:40:59</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified the issue with MFA login through to the Juno Integration App and are working on implementing a fix. We will update here the moment we have a fix in place..</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>14:05:10</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports of errors when attempting to use MFA login to the Juno Integration App. We will provide updates the moment we know more..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:junotax.instatus.com,2005:Incident/cmjc4krgk01jlfxp17q4z5q6h</id>
  <published>2025-12-19T00:22:35.509+00:00</published>
  <updated>2025-12-19T02:23:20.233+00:00</updated>
  <link rel="alternate" type="text/html" href="https://junotax.instatus.com/incident/cmjc4krgk01jlfxp17q4z5q6h"/>
  <title>Investigating and issue with access to the Juno Web Application</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 1 minute</p>
    
    <p><small>Dec <var data-var='date'> 19</var>, <var data-var='time'>02:23:20</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. If you see any further issues please open a ticket with our support team via support@juno.tax..</p>
<p><small>Dec <var data-var='date'> 19</var>, <var data-var='time'>00:22:35</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports of issue accessing the Juno Web Application. We will provide updates the moment we know more..</p>

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  </content>
</entry>

<entry>
  <id>tag:junotax.instatus.com,2005:Incident/cmgzm15no02ulmzzx7pwvlmmx</id>
  <published>2025-10-20T10:00:00.000+00:00</published>
  <updated>2025-10-20T19:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://junotax.instatus.com/incident/cmgzm15no02ulmzzx7pwvlmmx"/>
  <title>Investigating and issue with Logging into Juno</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours</p>
    <p><strong>Affected Components:</strong> Juno Web Application</p>
    <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  AWS is fully back online and we are considering this incident resolved..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports of users having difficulty logging into Juno. We believe this to be related to the AWS outages that are publicly known. We will provide updates the moment we know more..</p>

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  </content>
</entry>

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